Privacy policy

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Welcome to our Privacy Policy page. We are committed to protecting your personal data and respecting your privacy. This policy outlines what data we collect, how we use it, the role of cookies, third-party links, data security measures, your rights as a user, and how you can contact us regarding your personal information.

What Data We Collect

We collect certain personal data to improve your experience and to provide our services effectively. The types of data we collect include:

Personal Identification Information: such as your name, email address, phone number, and mailing address when you contact us or register on our site.
Usage Data: including your IP address, browser type, pages visited, and duration of your visit to help us analyze and improve our website performance.
Cookies and Tracking Data: small files stored on your device to enhance site functionality and user experience.
Communications: any correspondence or inquiries you send to us via email, contact forms, or other communication channels.

How We Use Data

Your data is used strictly for legitimate purposes related to our services and website operations, including:

Providing and maintaining our website features and functionality.
Responding to your inquiries and providing customer support.
Improving website content, user experience, and security.
Sending occasional emails related to updates, promotions, or service information, only with your consent when applicable.
Complying with legal obligations and protecting our rights.

Cookies

Cookies are small text files placed on your device to collect standard internet log information and visitor behavior patterns. We use cookies to:

Recognize your device on return visits.
Track user preferences and settings.
Analyze site performance and usage trends.

You can choose to set your web browser to refuse cookies or to alert you when cookies are being sent. However, please note that some parts of our website may not function properly without cookies.

Third-Party Links

Our website may contain links to third-party websites or services for your convenience, including social media channels such as our official Social/X profile at https://x.com/AnneFrankHouse. We do not control these external sites and are not responsible for their privacy practices. We encourage you to review their privacy policies before providing any personal data.

Data Security

We take the security of your personal data seriously and implement appropriate technical and organizational measures to protect it against unauthorized access, alteration, disclosure, or destruction. These security measures include, but are not limited to:

Secure server environments and encrypted data transmission using HTTPS.
Access controls to limit data processing to authorized personnel only.
Regular security assessments to identify and mitigate vulnerabilities.

Despite our efforts, no method of transmission over the internet or electronic storage is completely secure. We cannot guarantee absolute security but will strive to protect your data to the best of our ability.

User Rights

You have rights concerning your personal data, including but not limited to:

Right to Access: You may request a copy of the personal data we hold about you.
Right to Rectification: You can ask us to correct inaccurate or incomplete data.
Right to Erasure: You may request deletion of your personal data where it is no longer necessary or lawful to keep it.
Right to Restrict Processing: You can request to limit how we use your data under certain circumstances.
Right to Object: You may object to data processing based on legitimate interests or direct marketing.
Right to Data Portability: You can request your data in a structured, commonly used format.

To exercise any of these rights, please contact us using the information provided below. We will respond in accordance with applicable laws and strive to address your request promptly.

Contact Information

If you have any questions, concerns, or requests regarding this Privacy Policy or your personal data, please contact us:

Email: help@simokou.com
Phone: +31 20 556 7105
Address: Prinsengracht 263-267, 1016 GV Amsterdam, Netherlands

We reserve the right to update this Privacy Policy periodically. Any changes will be posted on this page with an updated effective date.